PERI

Peri Fine Jewellery do not give refunds if you simply change your mind or make an incorrect selection, will not exchange items that have been resized, altered or engraved. Peri Fine Jewellery will not refund special orders and special commissions. Peri Fine Jewellery will provide a refund where the goods are deemed to be faulty after assessment by our workshop, are not fit for purpose or do not match our description or sample. Items damaged by client "wear and tear" are non-refundable. Deposits made on special orders and special commissions are non-refundable. 

All transactions are processed in Australian dollars 

All refund claims must be made within 14 days of purchase and must be accompanied with proof of purchase. All refunds are subject to the approval of Peri Fine Jewellery. And will advise you within 7 business days of receiving the item. 

All returns are subject to inspection by our Quality Assurance team before a refund is processed. Peri Fine Jewellery will pay for any return shipping costs if the return is the result of our error or the item is damaged or defective and will advise you within 7 business days of receiving the item. 

Items should be returned in their original product packaging, in new saleable condition and with all paperwork (such as diamond certificates, valuations and/or care guide booklets). Include a copy of your shipping confirmation email or order confirmation email in the package.

Ship the return package to:

PFJ 

Suite 1611

90 Noosa Drive

Noosa Heads, QLD, 4567

All shipping return charges must be pre-paid. We cannot accept C.O.D deliveries. We require that returned items are insured during delivery (such as Australia Post "Extra Cover") to safeguard against loss. Peri Fine Jewellery does not accept any responsibility for the returned item, until the item has been received by an authorised Peri Fine Jewellery representative at the above address only and after you have received notification of the successful delivery. 

If you have any questions, please contact via email perifinejewellery@gmail.com. We will be available to reply within 24 hours Monday-Friday between the hours 9.00am to 5.30pm.

Credit or Eftpos purchases will receive credit to the original cardholder's account. All other refunds will be in the form of a company cheque and will be posted within 7 days of the refund being approved. 

Peri Fine Jewellery do not take responsibility for any jewellery that has been altered outside our premises by a third party; such items cannot be returned for a refund or exchange.

Payment for Purchase 
Payments can be made via the following methods:

Cash
Bank Cheque
Eftpos
Credit Card
Direct Bank Deposit
All transactions are processed in Australian dollars 

Please allow for direct deposit and bank cheque payments to clear before collecting goods. Goods will only be released once funds are cleared into the Peri Fine Jewellery account.

Sizings and Alterations
Clients are responsible for ensuring that the item selected is the correct size at the time of purchase. Rings over $1,000 can be resized once at no charge at the time of purchase or within thirty days from the date of sale. Subject to the individual designs, most rings can be altered up to three sizes +/-. Proof of purchase must be presented. Patterned, intricate or full circle diamond rings that cannot be resized and will have to recreated. Individual charges will apply.